{"id":66654,"date":"2024-09-11T13:41:44","date_gmt":"2024-09-11T17:41:44","guid":{"rendered":"https:\/\/statescoop.com\/?post_type=podcast&p=66654"},"modified":"2024-09-13T17:23:37","modified_gmt":"2024-09-13T21:23:37","slug":"maryland-digital-services-experience-marcy-jacobs-2024","status":"publish","type":"podcast","link":"https:\/\/statescoop.com\/radio\/maryland-digital-services-experience-marcy-jacobs-2024\/","title":{"rendered":"How Maryland is expanding digital services efforts"},"content":{"rendered":"\n

After an announcement last month<\/a> that Maryland is expanding its digital services efforts with five new hires, the state\u2019s digital experience officer joins StateScoop\u2019s Priorities Podcast to share what that expansion looks like. Marcy Jacobs, who oversees the state\u2019s Office of Digital Experience, says her team is taking a targeted approach. \u201cI think that is kind of a big shift from traditional kind of project management \u2014 is it on time or on budget? To product management \u2014 are we achieving the outcomes for the people that we are trying to serve? And can we do that in small, agile ways?\u201d<\/p>\n\n\n\n

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StateScoop\u2019s<\/em> Priorities Podcast<\/em><\/a> is available every Wednesday.<\/em><\/p>\n\n\n\n

If you want to hear more of the latest across the state and local government technology community, subscribe to the Priorities Podcast on<\/em> Apple Podcasts<\/em><\/a>,<\/em> Google Podcasts<\/em><\/a>,<\/em> Soundcloud<\/em><\/a> and<\/em> Spotify<\/em><\/a>.<\/em><\/p>\n","protected":false},"excerpt":{"rendered":"

Maryland Chief Digital Experience Officer Marcy Jacobs joins StateScoop’s Priorities Podcast to share her team’s approach to improving online services for residents.<\/p>\n","protected":false},"featured_media":66657,"template":"","meta":{"disable_grayscale_images":true,"grayscale_contrast":0,"sponsored_content":null,"display_author_bio":true,"footnotes":""},"categories":[23264],"tags":[248,3973,13703,25078,25079,25080,25081],"people":[],"special-report":[],"authors":[4696],"show":[23743],"class_list":["post-66654","podcast","type-podcast","status-publish","has-post-thumbnail","hentry","category-priorities-podcast","tag-maryland","tag-state-government","tag-digital-services","tag-marcy-jacobs","tag-chief-digital-experience-officer","tag-digital-services-team","tag-state-digital-services","author-colin-wood","show-priorities"],"yoast_head":"\nHow Maryland is expanding digital services efforts | StateScoop<\/title>\n<meta name=\"description\" content=\"Maryland Chief Digital Experience 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