{"id":68774,"date":"2025-01-10T13:21:03","date_gmt":"2025-01-10T18:21:03","guid":{"rendered":"https:\/\/statescoop.com\/?p=68774"},"modified":"2025-01-13T09:40:22","modified_gmt":"2025-01-13T14:40:22","slug":"pennsylvania-consolidates-online-presence-one-website","status":"publish","type":"post","link":"https:\/\/statescoop.com\/pennsylvania-consolidates-online-presence-one-website\/","title":{"rendered":"Pennsylvania consolidates online presence into one website"},"content":{"rendered":"\n

Pennsylvania Gov. Josh Shapiro shared on Thursday that the state has upgraded 64 commonwealth websites into a single website at PA.gov. The announcement wraps up a seven-month effort to transform the state’s web presence.<\/p>\n\n\n\n

The effort, which was led by the Commonwealth Office of Digital Experience, or CODE PA<\/a>, kicked off last May<\/a> after Shapiro unveiled the design for the state\u2019s websites. The seven-month process relied on user feedback from more than 300 Pennsylvania residents.<\/p>\n\n\n\n

CODE PA also worked with First Lady Lori Shapiro to host “Lori Listens” focus group sessions to gather input from Pennsylvanians on what digital services they need and where critical improvements can be made, a news release said. CODE PA also worked with subject matter experts and senior agency leadership to construct the improved and easier-to-use website.<\/p>\n\n\n\n

The new website includes a services directory <\/a>tool<\/a> that allows website visitors to browse through nearly 1,000 Commonwealth services, categorized based on life events such as facing a financial shock, having a child or finding a job \u2014 as well as by audience, category or keyword search. Rather than being forced to search for information on dozens of separate websites and search tools, residents can find information about services from every agency in a single place using a single search tool, and the results pages explain each service in a simple and consistent format, with links to additional resources and contact information.<\/p>\n\n\n\n

\u201cThe Services Directory demonstrates how we are reimagining the way people interact online with the Commonwealth to be simple, seamless, and secure,\u201d Bry Pardoe, executive director of CODE PA, said in a news release. \u201cThe new PA.gov gives the Commonwealth a solid digital foundation to build upon, and I look forward to seeing how we continue to improve through research and talking to Pennsylvanians about their experiences using the website.\u201d<\/p>\n\n\n\n

The website is the latest manifestation of Shapiro’s “no wrong door<\/a>” push to modernize the state’s government, which many<\/a> state tech leaders use to expand digital services. Since launching in April 2023, CODE PA has also launched PA Navigate<\/a>, a website that connects residents to agencies and community groups for access to resources. It also launched a website<\/a> for appealing denied health insurance claims.<\/p>\n\n\n\n

“My Administration has made it a priority to revamp how we connect with Pennsylvanians online and deliver digital services and I\u2019m pleased to announce we\u2019ve finished overhauling the outdated websites Pennsylvanians were forced to use, and replaced them with a user-friendly, accessible experience that puts Pennsylvanians and their needs first in every part of its design,” Shapiro said in the news release. “We will continue to put Pennsylvanians first and make the Commonwealth\u2019s websites and digital services easier to use for everyone across our Commonwealth.\u201d<\/p>\n","protected":false},"excerpt":{"rendered":"

Pennsylvania has completed combining 64 commonwealth websites into a single, new and improved PA.gov website.<\/p>\n","protected":false},"author":133,"featured_media":58401,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"disable_grayscale_images":true,"grayscale_contrast":0,"sponsored_content":false,"display_author_bio":true,"story_type":"","footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2}},"categories":[20648],"tags":[99,135,964,24046,24047],"people":[],"special-report":[],"authors":[23807],"class_list":["post-68774","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-digital-services","tag-pennsylvania","tag-website","tag-website-redesign","tag-code-pa","tag-gov-josh-shapiro","author-kquinlan"],"yoast_head":"\nPennsylvania consolidates online presence into one website | StateScoop<\/title>\n<meta name=\"description\" content=\"Pennsylvania has completed combining 64 commonwealth websites into a single, new and improved PA.gov website.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/statescoop.com\/pennsylvania-consolidates-online-presence-one-website\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Pennsylvania consolidates online presence into one website | StateScoop\" \/>\n<meta property=\"og:description\" content=\"Pennsylvania has completed combining 64 commonwealth websites into a single, new and improved PA.gov website.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/statescoop.com\/pennsylvania-consolidates-online-presence-one-website\/\" \/>\n<meta property=\"og:site_name\" content=\"StateScoop\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/StateScoop\/\" \/>\n<meta property=\"article:published_time\" content=\"2025-01-10T18:21:03+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-01-13T14:40:22+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/statescoop.com\/wp-content\/uploads\/sites\/6\/2023\/08\/CODE-PA-Josh-Shaprio.jpeg\" \/>\n\t<meta property=\"og:image:width\" content=\"1300\" \/>\n\t<meta property=\"og:image:height\" content=\"867\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Keely Quinlan\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@State_Scoop\" \/>\n<meta name=\"twitter:site\" content=\"@State_Scoop\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/statescoop.com\/pennsylvania-consolidates-online-presence-one-website\/\",\"url\":\"https:\/\/statescoop.com\/pennsylvania-consolidates-online-presence-one-website\/\",\"name\":\"Pennsylvania consolidates online presence into one website | StateScoop\",\"isPartOf\":{\"@id\":\"https:\/\/statescoop.com\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/statescoop.com\/pennsylvania-consolidates-online-presence-one-website\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/statescoop.com\/pennsylvania-consolidates-online-presence-one-website\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/statescoop.com\/wp-content\/uploads\/sites\/6\/2023\/08\/CODE-PA-Josh-Shaprio.jpeg\",\"datePublished\":\"2025-01-10T18:21:03+00:00\",\"dateModified\":\"2025-01-13T14:40:22+00:00\",\"description\":\"Pennsylvania has completed combining 64 commonwealth websites into a single, new and improved PA.gov website.\",\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/statescoop.com\/pennsylvania-consolidates-online-presence-one-website\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/statescoop.com\/pennsylvania-consolidates-online-presence-one-website\/#primaryimage\",\"url\":\"https:\/\/statescoop.com\/wp-content\/uploads\/sites\/6\/2023\/08\/CODE-PA-Josh-Shaprio.jpeg\",\"contentUrl\":\"https:\/\/statescoop.com\/wp-content\/uploads\/sites\/6\/2023\/08\/CODE-PA-Josh-Shaprio.jpeg\",\"width\":1300,\"height\":867,\"caption\":\"Pennsylvania Gov. 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