{"id":73529,"date":"2025-11-05T17:09:02","date_gmt":"2025-11-05T22:09:02","guid":{"rendered":"https:\/\/statescoop.com\/?post_type=podcast&p=73529"},"modified":"2025-11-05T17:09:03","modified_gmt":"2025-11-05T22:09:03","slug":"redesigning-a-repetitive-and-clunky-learning-program-with-ai","status":"publish","type":"podcast","link":"https:\/\/statescoop.com\/radio\/redesigning-a-repetitive-and-clunky-learning-program-with-ai\/","title":{"rendered":"Redesigning a \u2018repetitive and clunky\u2019 learning program with AI"},"content":{"rendered":"\n

A learning program for notaries in Indiana was not getting good reviews. Robert Fulk, the chief information officer for the Indiana Secretary of State\u2019s office said people thought it was outdated, long, repetitive and clunky. And it was, until his office redesigned it from top to bottom using AI. Artificial intelligence is now infused into every aspect of the program, from its instructional content to its audio and video assets. \u201cIt\u2019s really engaging for the learners,\u201d Fulk says on the latest Priorities Podcast.<\/p>\n\n\n\n

Also joining this episode is Patrick Carter, vice president of state practice at Results for America, who says that more states than ever are using evidence-based decision making in their budgets. It\u2019s catching on in other areas, too, he says, but it\u2019s still a relatively unused practice. Budget downturns and declining state revenues could turn that around, though. That, and the practice\u2019s increased body of knowledge and winning examples. \u201cWe\u2019ve learned lots of lessons from governments over the last 10-20 years about what works,\u201d Carter says.<\/p>\n\n\n\n

Top stories this week:\u00a0<\/h3>\n\n\n\n

The Rockefeller Foundation and the nonprofit Center for Civic Futures on Tuesday unveiled a new effort, called the AI Readiness Project<\/a>, aimed at preparing state governments to use artificial intelligence tools to improve how they administer services to the public.<\/p>\n\n\n\n

The Beeck Center for Social Impact and Innovation at Georgetown University is also ramping up<\/a> its efforts to support AI work in state and local governments. Andrew Merluzzi, who\u2019s serving as its new AI innovation and incubation fellow, said he thinks the recent years of groundwork are finally beginning to bear fruit.<\/p>\n\n\n\n

The Federal Communications Commission last week voted<\/a> to approve an order that will roll back caps on phone and video calls to and from prisons and jails. Some rates are expected to double.<\/p>\n\n\n\n

New episodes of StateScoop\u2019s<\/em> Priorities Podcast<\/em><\/a> are posted each Wednesday. For more of the latest news and trends across the state and local government technology community, subscribe to the Priorities Podcast on<\/em> Apple Podcasts<\/em><\/a>,<\/em> Google Podcasts<\/em><\/a>,<\/em>Soundcloud<\/em><\/a> or<\/em> Spotify<\/em><\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"

Indiana\u2019s Robert Fulk shares how AI fueled a training program revamp. Results for America\u2019s Patrick Carter shares why he thinks evidence-based policymaking is on the rise.<\/p>\n","protected":false},"featured_media":73530,"template":"","meta":{"disable_grayscale_images":true,"grayscale_contrast":0,"sponsored_content":null,"display_author_bio":true,"footnotes":""},"categories":[23264],"tags":[188,4700,5272,25131,25132,25963,25964],"people":[],"special-report":[],"authors":[4678],"show":[23743],"class_list":["post-73529","podcast","type-podcast","status-publish","has-post-thumbnail","hentry","category-priorities-podcast","tag-indiana","tag-results-for-america","tag-artificial-intelligence-ai","tag-technology-news","tag-government-news","tag-training-program","tag-evidence-based-decisionmaking","author-statescoop-staff","show-priorities"],"yoast_head":"\nRedesigning a \u2018repetitive and clunky\u2019 learning program with AI | StateScoop<\/title>\n<meta name=\"description\" content=\"Indiana\u2019s Robert Fulk shares how AI fueled a training program revamp. 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